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Clicking on HELP will take you to a page that lists answers to most common issues, but if your issue is not listed, at the bottom of the page is an option to "Contact Customer Service" which comes under the heading "STILL NEED HELP?". If you go to and look in the top right there is an option marked "HELP". If you didn't receive one with your purchase, please contact the Uplay shop customer support team with your order ID and they will look into the matter for you. When you purchase a game through the Uplay shop, you should be sent an email containing an activation code/CD key which you can use to register your game. Hi, what about second hand game DVD purchases? how do I get it to work ?
#STRONGHOLD 3 GAMESTOP ACTIVATION CODE#
Please be sure to include your game CD Key / Activation Code when submitting a ticket.įor security reasons, you may be asked to call us at (919) 460-9778 (9am - 9pm EST | Mon - Fri) for account verification You can find the Support Team in your region here: If you need assistance determining which account your game key is registered to please create a ticket to support by clicking on the “Ask a Question” tab on the top of the page at for help with this issue.Īlternatively, you may call them. You will then be prompted to log in with your other Uplay account. From the pop-up that appears, select Change userģ.ē. Please make sure that the Uplay application is NOT open and running before launching the game through Steam.ġ.Ĝlick the nameplate at the top right of the Uplay PC window.Ģ.Ē. If you are trying to play a game originally purchased through Steam, you must first launch the game through the Steam application or a Steam game shortcut.
#STRONGHOLD 3 GAMESTOP FULL#
Steam: Games purchased through Steam will not appear in the "My Games" tab in the full Uplay PC application. You can simply log in to your other known Uplay account(s) to find which one has the game registered. If you are receiving this error, chances are you have more than one Uplay account. You do not need to create a new Uplay account. Once they are used, they are bound to the account that was logged in at the time of initial activation. Uplay PC CD keys are unique and can only be used once.